We build AI systems that run your commerce operations
BKD Retail Services designs and deploys agentic AI, automation pipelines, and intelligent commerce infrastructure for mid-market and enterprise brands. We don't advise from the sidelines — we ship production systems.
AI-first commerce infrastructure
We specialize in deploying AI systems that automate real business workflows — not proofs of concept that sit on a shelf.
AI Automation & Agentic Systems
Multi-agent architectures that handle catalog management, pricing automation, customer service, and operational workflows autonomously. Built on production-grade LLM infrastructure with human-in-the-loop oversight.
Digital Commerce Engineering
End-to-end Shopify builds, product feed automation, multi-channel distribution, and custom storefront development. We handle the technical complexity so brands can focus on growth.
Marketing Analytics & Attribution
GA4 implementations, cross-channel attribution modeling, ROAS optimization, and custom reporting dashboards. Data infrastructure that connects marketing spend to actual revenue.
Measurable impact, not slide decks
Anonymized results from recent engagements across pharma ecommerce and retail verticals.
From discovery to production in weeks, not quarters
We move fast because we've done this before. A proven 4-phase engagement model built for rapid deployment.
Discovery & Scoping
Map your current workflows, identify automation opportunities, and define success metrics. Usually 1–2 working sessions.
Architecture & Design
Design the system architecture, select the right AI models and tools, and create a detailed implementation plan with clear milestones.
Build & Deploy
Ship production code in iterative sprints. We build, test, and deploy directly into your environment — not a sandbox.
Optimize & Scale
Monitor performance, refine prompts and pipelines, and expand automation coverage. Retainer or project-based ongoing support.
Built on proven infrastructure
We work with enterprise-grade tools across cloud, commerce, AI, and analytics.
Enterprise experience, startup speed
BKD Retail Services is a specialist AI and commerce consultancy founded by a senior technology executive with 15+ years of experience at the intersection of enterprise sales, cloud platforms, and digital commerce.
Our founder has held leadership roles at top-tier global technology companies and management consultancies, working with brands across retail, CPG, health, and pharma to design and implement data-driven growth strategies.
We started BKD because we saw the gap between enterprise AI strategy (lots of decks, few results) and the teams actually building production systems. We bridge that gap — combining strategic advisory with hands-on engineering to ship AI systems that work.
Working with clients across the US and Europe.
International MBA
WU Vienna University of Economics & Business
Executive Education
Columbia Business School
Cloud & AI Platform Expertise
GCP, AWS, Azure — multi-cloud delivery
Enterprise Background
Top-tier tech companies & management consultancies
Flexible, transparent pricing
We structure engagements around outcomes, not hours. Pick the model that fits your team.
Project-Based
Fixed-scope engagements with defined deliverables. Best for assessments, audits, and implementation projects.
- Defined scope and milestones
- Clear deliverables and timeline
- Ideal for first engagements
- Typical: $5K–$25K per project
Monthly Retainer
Ongoing strategic and technical support. Best for teams that need a fractional AI/commerce lead.
- Dedicated weekly hours
- Slack/async access
- Architecture reviews & builds
- Priority scheduling
Outcome-Based
Performance-aligned pricing tied to measurable results. Best for brands confident in the opportunity.
- Shared risk, shared upside
- Metrics-driven milestones
- Revenue or efficiency targets
- Requires discovery phase first
Ready to put AI to work in your business?
We start every engagement with a free 30-minute discovery call. No pitch decks — just an honest conversation about what's possible.